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Home Buyers guide How to buy safe Sellers rating

Buyers guide

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Rating stars and reviews

Rating is the clearest and understandable system that users first look at. The rating of a seller shows the amount and the quality of the deals of the seller, the number of users who left positive reviews. When getting a positive review, the system automatically gives points to the seller. If a user leaves a negative review, then the rating of the seller lowers because of the deduction of the points. 

New sellers who are trying to earn high ratings are trying to treat every client on a high level so that the client would leave a positive review and recommendations for other potential clients.

Except for rating, reviews are also an important factor. It is recommended to read the most thorough and detailed reviews. This way, it is possible to learn about the users' opinions about the quality of the seller's treatment and the seller's items. One could find out what were the challenges other buyers faced with the seller. It is worth to pay attention to those reviews in which similar issues are brought up. This means that the seller has similar problems with service, wrong descriptions for items, and wrong images.

Time on platform

For how long the seller has been operating on the Qlekta marketplace?

Usually, the reliability of the seller also depends on the amount of time the seller has been on Qlekta. Since we always check the sellers, scammers never stay here for long.

However, many sellers began active work in the last few months. In such cases, there is no real reliable rating.

Location

Keep in mind, import and other taxes may be applicable when trading between different economic regions. Import taxes are usually calculated based on the price and the country of origin of the item, the size and the weight of the package, fees of the country that the item is delivered to.

The return of the item that was bought abroad might be even more expensive if you decide that you do not need it.

Communication with the seller

Carefully read the description of the item before buying it. Call the seller, find out about the details you are interested in. All of this can also be done via messages. We recommend you to write all of the details of the deal in messages (and necessarily saving them) in order to prevent any kind of misunderstanding.